Legal

Important policies and terms that govern your use of LIMOFF products and services.

Terms of Service

Our terms and conditions for using LIMOFF services.

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Privacy Policy

How we collect, use, and protect your personal data (GDPR compliant).

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Shipping Policy

Delivery times, shipping costs, and international orders.

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Refund Policy

14-day withdrawal right and 30-day satisfaction guarantee.

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Warranty

2-year EU statutory warranty coverage and claims process.

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Company Information

Legal Entity

MIROX, LDA

Sociedade por Quotas

Registered Address

Rua Poço do Moleiro 241

6000-412 Castelo Branco

Portugal

Tax Information

VAT ID: PT517994160

Country: Portugal (EU)

EU Consumer Rights

As an EU consumer, you have the right to withdraw from any purchase within 14 days without giving any reason (Article 9, Consumer Rights Directive 2011/83/EU).

All products come with a minimum 2-year legal guarantee as required by EU law (Directive 1999/44/EC).

You have the right to have goods repaired or replaced free of charge if they prove faulty within 2 years of delivery.

Online Dispute Resolution (ODR)

The European Commission provides an Online Dispute Resolution platform for consumers to resolve disputes online. In accordance with Regulation (EU) No 524/2013, we provide the following link:

https://ec.europa.eu/consumers/odr

Our email for ODR-related matters: info@mirox.pt

Have questions about our policies? Contact us