Warranty Coverage
2-year comprehensive protection for your peace of mind.
2 Years
EU Statutory Warranty
What's Covered
- Manufacturing defects and workmanship
- Electronic components and hardware
- Battery performance below 80%
- Software malfunctions
What's Not Covered
- Physical damage or misuse
- Water or liquid damage
- Unauthorized modifications
- Normal wear and tear
- Cosmetic damage (scratches, dents)
- Damage from power surges
Claim Process
1
Report Issue
Contact support with proof of purchase
2
Assessment
Remote diagnosis or inspection
3
Resolution
Repair, replacement, or refund
Your EU Consumer Rights
Legal Guarantee
Under EU law, you're entitled to a minimum 2-year legal guarantee for all products purchased in the EU.
Free Remedy
If a defect appears within 2 years, you have the right to a free repair or replacement.
Need Support?
Phone
+49 157 3596 4940Response time: Within 24 hours on business days