Welcome to LIMOFF, operated by MIROX, LDA. By accessing or using our website (limoff.shop) and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
Seller Information
Company: MIROX, LDA
Address: Rua Poço do Moleiro 241, 6000-412 Castelo Branco, Portugal
VAT ID: PT517994160
Email: info@mirox.pt
1. Contract Formation
When you place an order through our website:
- Your order constitutes an offer to purchase
- We will send an order confirmation email acknowledging receipt
- A binding contract is formed when we dispatch your order and send a shipping confirmation
- We reserve the right to decline any order
2. Pricing and Payment
- All prices are displayed in Euros (EUR) and include VAT where applicable
- Shipping costs are calculated and displayed at checkout
- Payment is processed securely through Shopify Payments
- We accept major credit cards, PayPal, and other payment methods shown at checkout
- Prices may change without notice, but changes won't affect confirmed orders
3. Your EU Consumer Rights
Right of Withdrawal
Under EU Consumer Rights Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period expires 14 days from the day you (or a third party) acquire physical possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision by a clear statement (e.g., email to info@mirox.pt).
Legal Guarantee
All products come with a minimum 2-year legal guarantee as required by EU Directive 1999/44/EC. If a product is faulty or not as described, you have the right to have it repaired, replaced, or refunded.
4. Delivery
- We ship throughout the EU and selected international destinations
- Estimated delivery times are provided at checkout
- Risk of loss passes to you upon delivery
- For detailed shipping information, see our Shipping Policy
5. Intellectual Property
All content on this website, including but not limited to logos, images, text, graphics, and software, is the property of MIROX, LDA or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, or create derivative works without our express written permission.
6. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the product in question
- This limitation does not affect your statutory rights as a consumer
Note: Nothing in these terms limits liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
7. Governing Law and Disputes
These terms are governed by the laws of Portugal. As an EU consumer, you also benefit from any mandatory provisions of the law of your country of residence.
For disputes, we encourage you to contact us first. You may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
8. Changes to Terms
We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance.
Contact Us
If you have questions about these Terms of Service:
Email: info@mirox.pt
Address: MIROX, LDA, Rua Poço do Moleiro 241, 6000-412 Castelo Branco, Portugal