Returns & Refunds
30-day hassle-free returns. Your satisfaction is our priority.
30 Days
Return Window from Delivery
How to Return
1
Contact Us
Email info@mirox.pt with your order number
2
Get Label
Receive prepaid return shipping label
3
Ship It
Pack and ship within 7 days
4
Get Refund
Refund processed in 5-7 business days
Return Requirements
- Product must be unused and in original condition
- Original packaging with all accessories included
- Return within 30 days of delivery date
- Include order number in return package
Exceptions
- Personalized or customized products
- Products damaged by the customer
- Items purchased during final sale promotions
- Products without original packaging
Refund Processing
Processing Time
5-7 business days after receiving return
Payment Method
Original payment method credited
Shipping Costs
Non-refundable unless our error
Ready to start a return?
Contact our support team and we'll guide you through the process.
Contact info@mirox.pt