Shipping Policy
Shipping Policy
Last Updated: March 2024
Shipping Options
LIMOFF offers multiple shipping options to meet your needs:
### Standard Shipping (Free on orders over $100)
- **Delivery Time**: 5-7 business days
- **Cost**: Free on orders over $100, $9.99 otherwise
- **Tracking**: Included
### Express Shipping
- **Delivery Time**: 2-3 business days
- **Cost**: $19.99
- **Tracking**: Included
### Overnight Shipping
- **Delivery Time**: Next business day
- **Cost**: $39.99
- **Tracking**: Included
- **Available**: US only
Processing Time
Orders are typically processed within 1-2 business days. Processing time does not include weekends or holidays.
International Shipping
We ship worldwide! International shipping rates and delivery times vary by location:
- **Standard**: 7-14 business days
- **Express**: 3-5 business days
- **Costs**: Calculated at checkout
International customers are responsible for any customs duties or taxes.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package using the provided tracking link.
Shipping Address
Please ensure your shipping address is correct. We are not responsible for packages lost due to incorrect addresses. Address changes must be made within 24 hours of order placement.
Delivery Issues
If you experience delivery issues:
- Contact the shipping carrier first
- Contact us at support@limoff.com
- We'll work with you to resolve the issue
Undeliverable Packages
If a package is returned to us as undeliverable:
- We'll contact you to update the address
- You'll be responsible for reshipping costs
- If no response within 30 days, a refund will be issued (minus original shipping)
Questions?
Contact us for shipping inquiries:
- Email: support@limoff.com
- Phone: +1 (234) 567-890